@Alejandro Santiago, what gives with the Grammars tab? Do you have any idea why this showed up for everyone when almost know one has the integration installed?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 01-16-2024 09:09
From: Karl Beal
Subject: Grammars
Same for me so looks like a universal change to everyone regardless if in use or not.
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Karl Beal
Severn Trent Water
Original Message:
Sent: 01-15-2024 16:17
From: Anton Vroon
Subject: Grammars
So this showed up in Architect today for me:
Which after hunting about, I understand this is for Nuance Recognizer integration.
But I don't have that integration enabled. Should this only show up if you do?
https://help.mypurecloud.com/articles/nuance-recognizer-overview/
https://help.mypurecloud.com/articles/add-a-grammar-for-a-bot-flow-in-architect/
Or did someone jump the gun on a change?
#PlatformAdministration
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Anton Vroon
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