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Help with setting trigger for v2.detail.events.conversation.{id}.attributes

  • 1.  Help with setting trigger for v2.detail.events.conversation.{id}.attributes

    Posted 06-05-2025 19:05

    Shane_Jenkins1 | 2024-01-05 17:56:26 UTC | #1

    Hello there,

    I'm attempting to set a Trigger that fires when a certain attribute is set in a Message flow. For my example, in a message flow we are setting a Participant data attribute of PromptUpdated with a value such as ITO_Promo.

    I'd like to create a trigger using the UI that fires when it sees the attribute 'PromptUpdated' that contains the value of "ITO".

    It seems somewhat straightforward, but for some reason I cannot get the Trigger to fire. Any suggestions?

    Thanks, Shane

    Shane_Jenkins1 | 2024-01-08 14:58:30 UTC | #2

    We have resolved this by using the following JSON Path format: attributes['PromptUpdated'] This may help others facing the same challenge.

    Screenshot below:

    Thanks, Shane

    system | 2024-02-07 14:59:19 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 23966



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