Workforce Engagement Management

Could I ask please.

Do we have any plans to incorporate an automated staffing check option for holiday rather than just an allocated pots of hours/time off group please?

So basically something where if at an intraday staffing level once the leave is applied it does not drop the staffing to a certain level it can be approved which is configured by an administrator.

Thank you !

Hi Neil, 

We have a couple of items on the roadmap that might help with this:

• 15 Minute Time Off Limits
  • Admins will be able to set specific Time Off Limits for times of day each day.
    • Rather than having a pot of 48 hours, the admin could configure something like:
    • 2 staff limit 7:00 - 9:00
    • 4 staff limit 9:00 -11:00
    • 6 staff limit 11:00 - 15:00
    • 4 staff limit 15:00 - 17:00  
    • 2 staff limit 17:00 - 19:00
• Colour-coded/highlighted statistics within the Schedule Editor view
  • This will help admins spot under and over-staffed periods more easily and visually. 

If you are looking for something in addition to these or a specific report, it would be great if you could create an idea in the Genesys Ideas Lab.

Paul

Could I ask please.

Do we have any plans to incorporate an automated staffing check option for holiday rather than just an allocated pots of hours/time off group please?

So basically something where if at an intraday staffing level once the leave is applied it does not drop the staffing to a certain level it can be approved which is configured by an administrator.

Thank you !

Could I ask please.

Do we have any plans to incorporate an automated staffing check option for holiday rather than just an allocated pots of hours/time off group please?

So basically something where if at an intraday staffing level once the leave is applied it does not drop the staffing to a certain level it can be approved which is configured by an administrator.

Thank you !

Hi Neil,

You're right - the current roadmap items are more about giving admins tighter control and visibility rather than fully automating approvals.

Could I ask please.

Do we have any plans to incorporate an automated staffing check option for holiday rather than just an allocated pots of hours/time off group please?

So basically something where if at an intraday staffing level once the leave is applied it does not drop the staffing to a certain level it can be approved which is configured by an administrator.

Thank you !