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How are monitoring/reporting on peak call volumes?

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  • 1.  How are monitoring/reporting on peak call volumes?

    Posted 05-10-2021 03:56
    Edited by Matt Lawson 05-09-2022 09:29
    No replies, thread closed.
    Hey guys

    Just curious, how are you all reporting or monitoring peak concurrent call volumes in relation to keeping an eye on your Edge call capacity?  Any tricks with APIs, or maybe even using some third party tool?
    #Ask Me Anything (AMA)
    #ArchitectureandDesign
    #Implementation
    #PlatformAdministration
    #Reporting/Analytics
    #Routing(ACD/IVR)
    #SIP/VolP

    ------------------------------
    Vaun McCarthy
    NTT New Zealand Limited
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