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  • 1.  How are you mitigating cold starts in Genesys Functions for latency-sensitive workflows?

    Posted 21 days ago

    Hey guys!

    I've observed occasional latency spikes that appear to be related to cold starts, particularly in low-frequency Functions.

    I'm interested in learning how others are handling this in production.

    Are you using any strategies to minimize the impact, such as scheduled invocations, architectural changes, splitting Functions, or other patterns?

    Have you measured the difference between cold and warm executions in your environment?

    Thank you.


    #DataActions

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    Lidyane Palmeira
    Technical Account Manager
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  • 2.  RE: How are you mitigating cold starts in Genesys Functions for latency-sensitive workflows?

    Posted 21 days ago

    Hi Lidyane,

    Interesting question! We primarily use Genesys Functions from Scripts for integrations, and to be honest we haven't experienced noticeable cold-start latency. That said, our use case is probably a little different from latency-sensitive Architect workflows, so I'd be interested to hear what others have observed in production and whether scheduled invocations or other patterns have made a measurable difference.



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    Phaneendra
    Technical Solutions Consultant
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  • 3.  RE: How are you mitigating cold starts in Genesys Functions for latency-sensitive workflows?

    Posted 21 days ago

    Hey! Great topic 



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    Lucas Diamant
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