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  • 1.  How are you using Agent Copilot third-party actions?

    Posted 2 days ago
    Hi everyone,
     
    I'm interested to hear how others are using the new Agent Copilot third-party action capabilities, particularly the ability to return responses from external applications back into the Copilot panel.
     
    We're starting to explore potential use cases such as querying external systems based on an intent detected during a conversation and presenting the result directly to the agent.
     
    For anyone who has started experimenting with this:
     
    * What use cases are you building?
    * What external systems are you integrating with?
    * Are you using Amazon EventBridge as the integration layer?
    * How are you managing the AWS environment – internally or through a partner?
    * Any lessons learned from your implementation so far?
     
    Would be great to hear what others are building and where you're seeing the most value.

    #AICopilot(Agent,Supervisor,Admin)

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    Phaneendra
    Technical Solutions Consultant
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  • 2.  RE: How are you using Agent Copilot third-party actions?

    Posted 23 hours ago

    Hello Phaneendra,

    I'm also curious to see how the community would approach something like this within their organization. I would love to see how everyone would tackle this in the comments down below.



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    Jason Kleitz
    Online Community Manager/Moderator
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