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  • 1.  how balance Trunk on External Trunk configuration

    Posted 07-13-2021 11:48
    No replies, thread closed.
    Good evening,
    i'm trying to implement that scenario, but it seems that isn't working as i'm expecting, perhaps it's all correct from PC perspective..

    I've three SUBSCRIBER exposed from 2 different Call Manager

    - Subscriber 1 and subscriber 2 are in SITE A
    - Subscriber 3 is in SITE B

    what i'm trying to do, is that for every outbound call sent from Edge, a load balancing is obtained between Subscriber 1 and Subscriber 2, and in case both aren't available, the call must be directed to Subscriber3.

    I've tried to implement that configuration:

    - two subscriber 1 and 3 are in External Trunk A, as two different SIP Server or Proxy
    - subscriber 2 in configured in External Trunk B
    - i've configured one SITE, where External Trunk A and B are configured as RANDOM

    in that case, it seems that External Trunk A use only the subscriber 3, also if both are available, and also if i've put the subscriber 1 as first in the list; load balancing is working well in the SITE configuration.

    How SIP Server Proxy are choosen in the External Group? There is an alphabetical order used?
    Many thanks in advance...
    Alessandro
    #Telephony

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    Alessandro Boni
    ComApp S.r.l
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  • 2.  RE: how balance Trunk on External Trunk configuration

    Posted 07-15-2021 23:33
    No replies, thread closed.
    Have you tried setting up a trunk to each provider and the used that in the External Trunks in the Site for the Outbound Route and check the Random box.  Kind of what you have described above, but using 3 trunks and then have it randomly choose a trunk to use.  
    If that is not what you want.  Use a trunk for each of 1 and 3 and 2 and 3 using the proxy addresses in the trunk and then use the above.  That should randomly choose between 1 and 2 and if one is not available, roll to 3 for either one.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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