GenesysCommunity | 2016-06-08 16:27:58 UTC | #1
I have the requirement to change status on the fly. I tried with updateUserRoutingstatus function of User API but it is showing me bad requist error when I am passing Body as below.
var body = { "userId": "70e3dab6-6e02-460d-9a78-febb22b03ddb", "status":"Available", "startTime":"2016-03-23T04:58:46.978Z"
};
Can you please guide me how can I change the status of the agent using API?
KevinGlinski | 2016-06-08 16:28:19 UTC | #2
Have you seen the tutorial on presences? It shows exactly what you are looking to do https://developer.mypurecloud.com/api/tutorials/presence/#javascript
system | 2017-08-28 19:24:34 UTC | #3
This post was migrated from the old Developer Forum.
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