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  • 1.  How do I report/export data on from a customer email.

    Posted 01-25-2017 11:07
    No replies, thread closed.

    I need to export/product a list of interactions between myself and a customer, is there a way of doing this.?



  • 2.  RE: How do I report/export data on from a customer email.

    Posted 01-25-2017 18:52
    No replies, thread closed.

    Hi Laurie,

     

    I asked around and here's what I learned...

     

    There's the Interaction Details report: https://help.mypurecloud.com/articles/interaction-details-report/

     

    And there's an interaction search: https://help.mypurecloud.com/articles/interactions-performance-view/

     

    However, if you're looking for more complex query and export info, please check out the developer forum from the PureCloud Developer Center here...

     

    https://developer.mypurecloud.com/forum/

     

    I hope this helps.



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