N03xCu53 | 2024-10-10 07:14:34 UTC | #1
Does web messaging use solely the external participant to maintain Session Persistence, Asynchronous Communication and Message Threading? or does the Deployment ID also play a role?
Laurent_Rustuel | 2024-10-21 08:53:03 UTC | #2
Hello and thanks for reaching out. Session are bound to token provided during configure session https://developer.genesys.cloud/commdigital/digital/webmessaging/websocketapi#configure-a-guest-session
token (required) A guest-generated UUID used to access the session. This value is arbitrary to Genesys Cloud, but it must be unique as it grants access to a specific session.
Session are bound to deployments.
I hope this answer your question
N03xCu53 | 2024-11-04 05:18:55 UTC | #3
thanks @Laurent_Rustuel for your reply
system | 2024-12-04 05:19:46 UTC | #4
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