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How I can invoke two bots one for asking for intents in numbers and other for provide digital button

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  • 1.  How I can invoke two bots one for asking for intents in numbers and other for provide digital button

    Posted 08-23-2023 15:45
    No replies, thread closed.

    Hi community 

    I am currently facing a situation where I need to provide the end-user with two chatbot options. One chatbot will be used to ask customers about the services they

    require, while the other chatbot will present them with the choice to either return to the main menu or switch to English language. I would greatly appreciate it if you could

    share any ideas or suggestions you may have regarding this matter. Thank you in advance for your assistance.


    #ArchitectureandDesign
    #ConversationalAI(Bots,AgentAssist,etc.)

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    Mohannad haddad
    Fourth Dimension Systems LLC
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  • 2.  RE: How I can invoke two bots one for asking for intents in numbers and other for provide digital button

    Posted 09-04-2023 23:33
    No replies, thread closed.

    You can't switch languages midstream in the bot.  What you could do is have an Intent in the bot that is for English, exit the bot back to the messaging flow, change the language, and then pop back into the flow with a different starting point by sending in the initial intent.  Tricky, but doable.  



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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