Hi Vinicius,
You'd do this via a number plan. Assuming you had two ranges as noted above, you could create a number plan for each using a reg ex match, and either use an existing call classification for the trunk you want to use or create a new one specific to the range that could be used by an outbound route.
An example might look like the below snips. More info here.


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Dean Thames
Sr. Principal Consultant Cloud CX
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Original Message:
Sent: 01-30-2024 17:38
From: Vinicius Silva
Subject: how to configure outbound route via dial-up phone
I have a client who asked to configure a different outgoing trunk for some types of phones that can be dialed, for example:
If you dial +5588XXXXXXXX - outbound via route "A"
If you dial +5577XXXXXXXX - outbound via route "B"
Is there any configuration I can do in Genesys?
#Telephony
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Vinicius Silva
KTECH DIGITAL
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