Genesys Cloud - Main

Hi Community,

Does anyone know how to configure RTP port ranges between Edges and SBC?
In my environment, Edge is deployed in BYOC premise and Audiocodes Mediant800 are being used.

What ports are used depends on the SBC-side settings?

I have read this well-detailed article, but could not find the answer.
https://help.mypurecloud.com/articles/ports-and-services-for-edge-devices-under-byoc-premises/

Thank you,

#SIP/VolP

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Tetsuro Fujisawa
TSUZUKI DENKI CO LTD
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Hi Tetsuro,

I guess those are in the same subnet. In this case you don't need to care about ports between edges <> SBC. All traffic is mostly allowed until there's a firewall in between.

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Kind regards,

Asad Saqlain
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