Certification and Training

Hello, everyone.

I would like to share a quick tutorial to create an Education account and access the free content available at the Education portal.

1. Access the Education Portal at https://education.genesys.com
   
   
2. Log in (if you arealdy have an Education account) or create a new account by clicking the "Sign Up" button
   
3. Once logged in, click your profile picture, then "My Dashboard"
   
4. Search for the "FREE Genesys Cloud & AI Learning"
   
5. If the "Start Learning" button doesn't appear, you can try the following link: https://learn.genesys.com/pages/293/beyond-core-dashboard
   
   
6. Now you can enjoy a selection of free courses organized in two categories: Genesys Cloud Fundamentals and AI Fundamentals
   

Hope you find the information helpful, and wish you a happy learning!

#Training

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Rafael Marciano BELISRCIANO
Genesys - Employees
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Really helpful step-by-step Guide! Fun fact, if you create an Orchestrators account, this will be linked automatically to Education, and vice-versa!

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Rodrigo Soares
NALA Team Lead
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Thanks Rafael, this is a very helpful guide!👏

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Marcos Boaventura
Technical Instructor
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Thank you, Rafael! This will help bring much more people to Education. 

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Mario Reina de Califfa Jr.
Core Instructor
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thanks!!!

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Maico Zorzan
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Rafael, thank you for this post! -This addresses one of the most frequently asked questions we receive during our onboarding sessions, so this will be incredibly valuable for our new customers.

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Lina Schamberger
Customer Success Onboarding Specialist
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Rafael,

Thank you for the information.
I'm sure this post will be very useful to many people!! 🤓

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Yeni Paola Zapata
Senior Customer Success Manager
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Thanks Rafael! A very useful post!

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Diana Cotrina Matos
Telecommunications Operator I
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Excelente y util post, Rafael. 

Muchas Gracias

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Cesar Pereira
Sr Software Engineer
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Thanks Rafael, the information in the post is very useful.

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Jeanpierre Echevarria
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Very good! 😀

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Edgar Dreger
Senior Genesys Analyst
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Thanks Rafael!

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Gabriel Garcia
NA
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Great Information Rafale!!

Very helpful for all the community, it realley will help us to bring usful education guidance for customers and partners.

Thank You so much!!

Luis

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Luis Sandoval
Expert Customer Success Manager
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That's awesome! Thank you @Rafael Marciano BELISRCIANO

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Arthur Pereira Reinoldes
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Easy to follow steps.
Just to add, Anyone can register to this free education account.

thanks

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Ashiesh Sharma
GCX- GCP, ARC, SCR, QM
Producer | Conductor | Composer
BT plc
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That was very helpful!

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Giulia Rokicki
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Hi Rafael,

Thanks for the guide!

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Elisson Fernandes
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Thank you for sharing this, Rafael!

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Fabíola Freitas
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Victor Soares
Gerente técnico
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Thanks Rafael Marciano BELISRCIANO.

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Raja Sridhar Nagella
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Recommended for everyone before starting paid subscription

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Pawel Stepien
Software Engineer - Senior Consultant
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