Genesys Cloud - Main

Hello Community,

How to create POST data action for adding roles and division to users. API: /api/v2/authorization/subjects/{subjectId}/bulkadd

When I run it through developer center, it works fine. But when I try to create a data action, it always fails. 

I have tried multiple different ways to pass the input, like first input as array for grants, then the strings > objects> strings, etc

But all in vain. Can someone please help me with this?

This will be used on a digital bot to create user profile with respective roles and division.

#ArchitectureandDesign
#ConversationalAI(Bots,AgentAssist,etc.)
#Integrations

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Khurshid Ali,
Consultant / Developer / Tech Lead,
NCR Voyix,
khurshid.ali@ncrvoyix.com,
New Delhi,
India
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Hi Khurshid,

You can put your inputs in to the same object on the input contract. No need to have multiple objects.

Then your Request URL and Request Body should grab those inputs. Your request body gets the subjectId...and subjectType if needed.
/api/v2/authorization/subjects/${input.subjectId}/bulkadd?subjectType=${input.subjectType}

And your request body you can copy from the API Explorer but based on that I guess would look something like this:
{"grants":[{"roleId":"${input.roleId}","divisionId":"${input.divisionId}"}]}

Hope that works for you.

Thanks,
Marian

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Marian OConnell
GEMA Consulting Ireland Limited
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Thanks for your response Marian.

That helped. I had one extra space before /API which worked after removal after following your guidelines.

How can we add multiple roles in the data action for the same subject with same division?

For e.g. Subject need to have Employee, User, Supervisor, etc roles with same or more than 2 divisions as well.

IT works, If I give single role and single division that works, but if I have more than 1 role/division, how should I work on that?

Scenario: 

I am collecting current user roles and trying to add new user with same roles as existing user. Existing user can have more than 4-5 roles. How do I add all those roles/division with this API?

It's possible through developer center:

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Cameron Tomlin
Genesys - Employees
Online Community Manager/Moderator
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Original Message:
Sent: 04-24-2024 07:25
From: Khurshid Ali
Subject: How to create POST data action for adding roles and division to users. API: /api/v2/authorization/subjects/{subjectId}/bulkadd

Thanks for your response Marian.

That helped. I had one extra space before /API which worked after removal after following your guidelines.

How can we add multiple roles in the data action for the same subject with same division?

For e.g. Subject need to have Employee, User, Supervisor, etc roles with same or more than 2 divisions as well.

IT works, If I give single role and single division that works, but if I have more than 1 role/division, how should I work on that?

Scenario: 

I am collecting current user roles and trying to add new user with same roles as existing user. Existing user can have more than 4-5 roles. How do I add all those roles/division with this API?

It's possible through developer center: