masanchezmemo | 2020-05-20 17:40:35 UTC | #1
Hello there gurus.
I need to know if we have a WEB enabled CRM where telephone numbers are tagged as tel:+XXXXXXXXXX then how can we trigger that call through Genesys Cloud?
Regards,
Mario
tim.smith | 2020-05-21 18:38:18 UTC | #2
You can use clickToDial(...) if you're using the embeddable framework or POST /api/v2/conversations/calls if you're using the API.
system | 2020-06-21 18:38:18 UTC | #3
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