Genesys Cloud - Developer Community!

Hi, 

When creating a KB through the API there is no option to enable/disable content search for the KB. Is there a dedicated api call  for this? Is this even possible to enable through the API? Im talking about the bottom red squared option. Thanks!

#PlatformAPI

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Richard Kiewiet
Product Owner
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Hi Richard,

Seem it isn't available at least in the Javascript SDK.

There are some other options in other APIs that aren't available in SDKs either, for example to filter for parked conversations when getting a users conversations.

One workaround is to do a request directly to the API instead of using the SDK in those cases.

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Jan Heinonen
Contact Center Specialist
GlobalConnect AB
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