Genesys Cloud - Main

 View Only

Sign Up

  • 1.  How to Forward Ext

    Posted an hour ago

    I am Admin login - Looking on how to fwd. inactive user phone extension to another active user. 


    #Omni-ChannelDesktop/UserInterface
    #PredictiveEngagement/Routing
    #Routing(ACD/IVR)
    #Telephony
    #Other

    ------------------------------
    Gerald Gray
    ------------------------------