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  • 1.  How to get all groups with post_groups_search API (Python), not just public ones?

    Posted 10-22-2025 09:25

    Hi,
    I'm trying to get a list of the names and IDs of all configured groups in Python.

    Using the following code, I only get some groups in the response, not all of them.

    api_instance_SearchApi = PureCloudPlatformClientV2.SearchApi(api_client)
    body = PureCloudPlatformClientV2.GroupSearchRequest()
    api_response_SearchApi = api_instance_SearchApi.post_groups_search(body)

    In particular, it seems to me that the response only contains groups with visibility='public'.

    Even using PureCloudPlatformClientV2.SCIMApi(api_client) + get_scim_groups (without filters) gives me the same result.

    I'm not getting all the configured groups, only those with Visibility=Public.

    Is there a way to get all the groups, not just those with visibility='public'?

    Thanks so much for your support.


    #PlatformAPI

    ------------------------------
    Giampy
    ------------------------------


  • 2.  RE: How to get all groups with post_groups_search API (Python), not just public ones?

    Posted 10-23-2025 06:11

    Hi,

    I haven't tested it with APIs but if you have the permission Directory > privateGroup > View I would expect it to show the private groups as well.



    ------------------------------
    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
    ------------------------------

    Original Message


  • 3.  RE: How to get all groups with post_groups_search API (Python), not just public ones?

    Posted 10-23-2025 09:47
    GC web_interface detail directory-->groups

    Hi Jan, thank you so much.
    In the web interface (directory-->groups, see attached print-screen), I can see all the groups.
    Even if I use the API directly via explorer (https://developer.genesys.cloud/devapps/api-explorer), it returns all the groups.

    However, if I create an OAuth-client and use it with the Python API call api_instance_SearchApi.post_groups_search, the response only contains groups with public visibility.

    Thanks again to you and everyone who wants to help me.



    ------------------------------
    Giampiero Casu
    ------------------------------

    Original Message


  • 4.  RE: How to get all groups with post_groups_search API (Python), not just public ones?

    Posted 10-23-2025 11:27

    Hi Giampiero Casu 

    Might be the token type. This one seems app-based, so it shows only public groups. Maybe try a user token to see if it changes the result.



    ------------------------------
    Luiz Rosa
    Full stack developer
    ------------------------------

    Original Message


  • 5.  RE: How to get all groups with post_groups_search API (Python), not just public ones?

    Posted 10-23-2025 11:31

    Hi,

    It seems to be an issue with that endpoint while using Client Credentials, might wanna check with support if it's intentional.

    I get the same issue when trying post_groups_search, but if I use GroupsApi.get_groups() instead I get all groups.



    ------------------------------
    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
    ------------------------------

    Original Message


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