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How to get conversation type in Workflow

  • 1.  How to get conversation type in Workflow

    Posted 06-05-2025 19:16

    Maloy.Karmakar | 2024-03-25 12:56:06 UTC | #1

    I want to take decision on the media type of conversation which triggered the workflow (e.g., voice, message, email, callback, etc). I have a trigger created for all media type, now i need to take decisions based on media types is there any way to fetch the media type in workflow?

    Regards Maloy


    system | 2024-04-25 12:57:03 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25391