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  • 1.  How to get Operator Status using API

    Posted 05-09-2025 05:31

    Which API can I use  to retrieve the current user's status (such as OffLine, OnQueue, Available, AUX, etc.)


    #PlatformAPI
    #PlatformSDK

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    Naoki Ono
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  • 2.  RE: How to get Operator Status using API

    Posted 05-09-2025 10:50

    Hi Naoki 

    Check out the User APIs https://developer.genesys.cloud/useragentman/users/



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    Ewomazino Onokpise
    Software Engineer
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