li.kaiyue | 2019-03-12 09:50:58 UTC | #1
how to get the status after the Complete button clicked in the Alternate page? for example can get the status from which api in java sdk?
tim.smith | 2019-03-12 15:39:28 UTC | #2
Can you be more specific? What are you trying to get the status of? What data are you referring to as "status"? What is this "alternate page"? What is your Java application trying to do?
li.kaiyue | 2019-03-27 03:17:59 UTC | #3
First，Thank you for answer me! Our target is to get the logined agent's status . When deal with the commplete event by clicking the commplete button ,we want to get the logined agent's [after call status],so,which API in JavaSDK we can use to get the [after call status] .Can you give me a favor?
tim.smith | 2019-03-28 19:41:09 UTC | #4
Maybe you're referring to presence? https://developer.mypurecloud.com/api/rest/v2/presence/understanding_presence.html
li.kaiyue | 2019-04-26 08:37:40 UTC | #5
Hey man! I have a problem. Please help me. When my this conversation has been completed .But this incident did not occur.So I can't get a station means 'Complete' .I should get a station means 'work up '. which API can I call?
tim.smith | 2019-04-26 15:05:43 UTC | #6
Can you clarify your question? I don't understand what you're asking.
system | 2019-05-27 15:05:47 UTC | #7
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