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  • 1.  How to remove a variable as Input/Output in Architect

    Posted 11-14-2023 05:37
    No replies, thread closed.

    Hi all!

    I'm having issues in Architect when realizing I do not need a variable as an Input/Output in my Bot Flows (or Common Modules) anymore. It seems like those Variables cannot be edited in any ways or deleted, even if they're not used anywhere.

    Am I missing something? Is there anyway to deselect the "Input/Output to Flow" option, or even simply delete the Variable? The only way I found so far to delete theme is to remove the variables from every Action, then export the flow and re-import the file in a new flow (it does not work if I re-import it in the same flow) and only then I can finally delete the variable.

    Thanks for your help!


    #ArchitectureandDesign

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    Andrea Albano
    Accenture S.P.A ( Italy )
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  • 2.  RE: How to remove a variable as Input/Output in Architect

    Posted 11-14-2023 08:38
    No replies, thread closed.

    Hi Andrea,

    You can't delete them since they have been used in earlier published versions of the flow.
    Don't know if it has to do with that other flows, unless updated could still be running an older version of the Bot or Common Module, and removing these would break something there.

    I usually end up deleting and re-importing the flow to get rid of them.



    ------------------------------
    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
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  • 3.  RE: How to remove a variable as Input/Output in Architect

    Posted 11-14-2023 09:52
    No replies, thread closed.

    Hi Jan, 

    that's unfortunate. However, many thanks for your reply... I ended up doing as you suggested but first I tried to remove the Call Bot action from every Inbound Flow I was calling it from but I was still unable to edit or delete the variable. 

    Thanks again.



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    Andrea Albano
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    Original Message


  • 4.  RE: How to remove a variable as Input/Output in Architect

    Posted 11-14-2023 13:20
    No replies, thread closed.

    You can deselect it only for new variables. So for a slot, create the slot from the left menu, then Goto to data select the variable and untick the options, once a slot is used in a flow you can't edit those fields



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    Anton Vroon
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