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  • 1.  How to remove Participant Attributes?

    Posted 12 days ago
    Edited by Adrián Santamaría 12 days ago

    Hello

    Is there a way to remove a Participant Attribute within Architect?

    I'd have sworn that a while ago, if there was a Participant Attribute set, doing a Set Participant Data Action establishing it as NOT_SET used to remove it from the Participant. But now, it simply maintains its previous value.

    I do not mean setting it as "", but to remove it completely.


    #Architect

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    Adrián Santamaría
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  • 2.  RE: How to remove Participant Attributes?

    Posted 11 days ago

    Hi Adrián,

    i have checked the api documentation - I do not think that its possible to remove an participant attribute. 



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    Christoph Domaschke
    Leiter Service Center (Cronbank)
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    Original Message


  • 3.  RE: How to remove Participant Attributes?

    Posted 11 days ago

    I agree with Christoph, I don't think it is possible.

    In the past when I've looked into this I've only found the solution of patching the attribute to an empty value `""`, which as you said you don't mean.  



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    Lucas Woodward
    OVO Energy Ltd

    https://www.linkedin.com/in/lucas-woodward-the-dev
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    Original Message


  • 4.  RE: How to remove Participant Attributes?

    Posted 8 days ago
    Edited by Adrián Santamaría 8 days ago

    I might be suffering from some Mandela effect, but I would have sworn that in the past, we have "deleted" attributes by setting them as NOT_SET in Architect. I think we even created some flows in the past that relied on that behaviour to work properly. (or maybe I am mistaken and it never worked that way...)



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    Adrián Santamaría
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  • 5.  RE: How to remove Participant Attributes?

    Posted 6 days ago

    Hi Adrian, yes you are not alone. I had seen Architect did not set any participant Key if Value was NULL or NOT_SET. I have added code in Architect to set all participantdata variables to non-null values before I use them and now this surely has changed.



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    Vineet Kakroo
    Senior Technical Consultant
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    Original Message


  • 6.  RE: How to remove Participant Attributes?

    Posted 5 days ago

    Thank you Vineet. I´m glad to know that my memory was not hallucinating :D

    So now, the questions for Genesys would be... When this changed, did you include it in the release notes? Additionally, is there an alternative to it?



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    Adrián Santamaría
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    Original Message


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