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  • 1.  How to search DID Assignments for Assignee

    Posted 03-15-2024 09:33
    No replies, thread closed.

    According to the online documents, it appears that you can only use the search box to locate information in the DID Number, Service Provider, and Comments columns.

    I really want to search for an assignee, but I can't find that option anywhere.

    Cloud CX is new to me as we migrate from PureConnect, so maybe I'm missing something simple.

    Any advice would be appreciated.

    Thank you.

    Bill W


    #PlatformAdministration
    #SystemAdministration
    #Telephony


  • 2.  RE: How to search DID Assignments for Assignee
    Best Answer

    Posted 03-15-2024 22:51
    No replies, thread closed.

    As you surmised, you can't search by assignee, but there is an idea for this:  ability to search for DID by Assignee | Genesys Cloud Ideas Portal (aha.io) .  It needs some votes and some use cases to get this moving along.   



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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