This is one of a few API calls that will not work in Postman, sending DTMF into a call is another one - they require the context of a logged in user through the UI, since some sort of user or architect flow is required to provide media into the call.
What is your end goal? You may be able to do this with the Outbound Campaign dialer portion of the platform. Otherwise you may need to make a call within the UI, obtain it's conversation ID and then use that ID for your other API calls from Postman.
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Brad Murlin
Zillow, Inc.
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Original Message:
Sent: 10-14-2022 14:54
From: Lucas Pontes
Subject: How to start a call with Postman API
Hello community,
I'm having trouble making a voice call starting from Postman, it always returns the not-a-user error, configuration in Postman is as Client Credentials.
I use MFA to access Genesys.
I would like to know if there is a different way to make this API request.
Here's an example
#Telephony
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Lucas Pontes
Brasil Foods
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