Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  How to Stop Monitor

    Posted 06-05-2025 18:06

    SyotaNaito | 2022-03-04 11:19:33 UTC | #1

    I'm currently developing a Genesys Cloud client app that leverages the .NET SDK. One of the functions is the "monitor" function, and the monitor is started using the following API, but the API and usage method when the monitor ends are unknown. Monitor start usage API: / api / v2 / conversations / calls / {conversationId} / partitions / {participantId} / monitor


    anon11147534 | 2022-04-05 10:21:34 UTC | #2

    POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor


    SyotaNaito | 2022-03-09 04:48:21 UTC | #3

    モニターを停止するときも、モニター開始のAPIと同じAPIに同じ引数で呼び出すということですか? Does it mean that when you stop the monitor, you call the same API as the API to start the monitor with the same arguments?


    anon11147534 | 2022-04-05 10:21:34 UTC | #4

    Hi,

    There doesn't appear to be a way to stop monitoring the conversation. You can request this feature using out ideas portal: https://genesyscloud.ideas.aha.io/


    system | 2022-04-10 08:28:47 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13795