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  • 1.  How to triger Power Apps

    Posted 01-30-2025 07:27
    No replies, thread closed.

    Hi 

    I'm looking for a working Data Action configuration (Web Services Data Actions) to trigger the Power Automate instant cloud flow when receiving an HTTP request.
    When I built it and tested it, I received and requested data in MS PA, but the data were not passed from Genesys to PA.
    Genesys HTTP POST configuration :

    {
      "type": "object",
      "properties": {
        "eventType": {
          "type": "string"
        },
        "data": {
          "type": "string"
        }
      }
    }
    PA configuration request Body JSON Schema from genesys send the request.:
    {
        "type": "object",
        "properties": {
            "integration": {
                "type": "string"
            },
            "rawRequest": {
                "type": "string"
            },
            "eventType": {
                "type": "string"
            },
            "data": {
                "type": "string"
            },
            "orgId": {
                "type": "string"
            }
        }
    When I checked PA logs no data is populated from the request?

    #API/Integrations

    ------------------------------
    Robert Klusek
    na
    ------------------------------


  • 2.  RE: How to triger Power Apps
    Best Answer

    Posted 01-30-2025 09:08
    No replies, thread closed.

    Hello Robert, 

    I would also add this into the dev forums as well to cover all the bases. But generally if no data is being passed it usually indicates either 2 things 1. We have a garbage in, garbage out scenario or 2. There is some sort of error with the request. 

    The dev forums can help you with the first 1 as they would have more knowledge on the requests. But do you see any errors in the logs that might stop the request? 

    Cheers,  



    ------------------------------
    Cameron
    Online Community Manager/Moderator
    ------------------------------



  • 3.  RE: How to triger Power Apps

    Posted 02-21-2025 18:11
    No replies, thread closed.

    Adding onto what Cameron said, what do you see when you run a Test of the Data Action from its settings in Genesys Cloud?



    ------------------------------
    George Ganahl GCP, GCSME, ICCE, ICHD, etc.
    Technical Adoption Champion
    Genesys
    ------------------------------

    Original Message


  • 4.  RE: How to triger Power Apps

    Posted 02-23-2025 09:11
    Edited by Jerome Saint-Marc 02-23-2025 09:11
    No replies, thread closed.

    Hello,

    You can try to add the following header in your Data Action configuration: "Transfer-Encoding": "buffered"

    Your description sounds similar to the problem described in this dev forum post: https://developer.genesys.cloud/forum/t/triggering-power-automate-flow-from-data-action/30025

    Adding this header worked for them.

    Regards,



    ------------------------------
    Jerome Saint-Marc
    Senior Development Support Engineer
    ------------------------------



  • 5.  RE: How to triger Power Apps

    Posted 02-24-2025 06:36
    No replies, thread closed.

    Hi Robert,

    I am using Power Automate Flows via API and had a similar problem once. My configurations now is:
    and it works fine.



    ------------------------------
    Christoph Domaschke
    Leiter Service Center (Cronbank)
    ------------------------------



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