Workforce Engagement Management

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  HRIS API Beta

    Posted 04-20-2022 16:21
    No replies, thread closed.
    I'd be very interested in participating in the HRIS API beta. (As per the shoutout in the roadmap call)

    Our company previously used NICE IEX WFM which stored the agents holiday balance on the WFM system.
    So to make the move of further agents to Genesys easier we really need access to the HRIS API and spec out any development required on ourside.

    Iain

    #Genesys Cloud CX
    #Workforce Engagement Management
    #Workforce Management

    ------------------------------
    Iain Martin
    BNP PARIBAS PERSONAL FINANCE SA
    ------------------------------


  • 2.  RE: HRIS API Beta

    Posted 04-21-2022 05:21
    Edited by Tracy Vickers 08-05-2025 11:02
    No replies, thread closed.
    Many thanks, Iain - I have passed your interest on to the team.

    ------------------------------
    Tracy
    Genesys
    ------------------------------