If anyone has done this I would be interested in getting some guidance as we plan to implement this type of solution for our WFM integration.

For now I am testing how the HRIS integration works.  I have downloaded the Bamboo example provided and imported the workflows.  I've updated them to do base minimum and return hard-coded outputs.

I am currently getting the following error:

        An error occurred loading HRIS affiliations for this agent. Balance and sync status will not be available.

I have reviewed documentation but it does not provide enough information to 1. accurately set up values, 2. troubleshoot where the issue is, 3. understand what a success looks like.

What would be helpful too would be to know. Which workflow is triggered and when. Where is there a log file to see status of each. And what fields and types/examples are required for each workflow. For example if date is a required field what format should it be in?

Appreciate if anyone has information they can share on how to troubleshoot and get this working.

We're currently updating the blueprint, and the revised documentation addresses several of your questions. While the new version isn't yet live on developer.genesys.cloud (it should be available in a day or two), you can access it now on GitHub: GenesysCloudBlueprints/wfm-hris-blueprint.

If anyone has done this I would be interested in getting some guidance as we plan to implement this type of solution for our WFM integration.

For now I am testing how the HRIS integration works.  I have downloaded the Bamboo example provided and imported the workflows.  I've updated them to do base minimum and return hard-coded outputs.

I am currently getting the following error:

        An error occurred loading HRIS affiliations for this agent. Balance and sync status will not be available.

I have reviewed documentation but it does not provide enough information to 1. accurately set up values, 2. troubleshoot where the issue is, 3. understand what a success looks like.

What would be helpful too would be to know. Which workflow is triggered and when. Where is there a log file to see status of each. And what fields and types/examples are required for each workflow. For example if date is a required field what format should it be in?

Appreciate if anyone has information they can share on how to troubleshoot and get this working.