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  • 1.  HRIS integration

    Posted 08-02-2023 16:34
    Edited by Tracy Vickers 08-04-2025 05:26
    No replies, thread closed.

    Hello All,

    We have a customer interested in enabling GC WFM integration with a DB to use the API and retrieve time-off balances from there instead of connecting directly to the HR system itself. The time-off balance data will be in the DB, accessible via REST.

    Could you please clarify is this is a feasible alternative for the HRIS integration? 

    Thanks,

    Debora 

    #TimeOff #API #WFM


    #Workforce Management

    ------------------------------
    Debora Gomes
    Miratech, Inc
    ------------------------------



  • 2.  RE: HRIS integration
    Best Answer

    Posted 08-03-2023 11:05
    No replies, thread closed.


    The integration does not have to be to HRIS. Only requirements are that whatever is your backing store can provide all of the required actions noted in the following section: https://developer.genesys.cloud/blueprints/wfm-hris-blueprint/#hris-account-with-api-access 

    I am aware of one internal PS and one external customer that were going to go the non-HRIS route.



    ------------------------------
    Jay Langsford
    VP, R&D
    ------------------------------

    Original Message


  • 3.  RE: HRIS integration

    Posted 08-04-2023 14:19
    No replies, thread closed.

    Thank you for confirming that.

    Regards,

    Debora



    ------------------------------
    Debora Gomes
    Miratech, Inc
    ------------------------------

    Original Message


  • 4.  RE: HRIS integration

    Posted 08-03-2023 11:22
    No replies, thread closed.

    Hi Debora,

    As Jay mentioned, you are correct. You should be able to create a DB and use rest APIs to retrieve the balances and send Time off Requests into the DB. We have another client going the same route.



    ------------------------------
    Damaris Scott
    Genesys - Employees
    ------------------------------

    Original Message


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