Maragatham | 2022-11-22 06:08:08 UTC | #1
Hi Team,
We are sending sms to customer with a hyperlink "https://..." using Agentless SMS API from architect. However few customers are getting the link as http instead https to his/her mobile. We verified the SMS interaction it shows as https.
Any idea on the issue and resolution for this.
Jerome.Saint-Marc | 2022-11-22 11:24:35 UTC | #2
Hello,
I would suggest to open a case with Genesys Cloud Customer Care to troubleshoot further. We cannot investigate org specific data via the forum.
Regards,
system | 2022-12-23 11:25:04 UTC | #3
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