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  • 1.  Https link issue in SMS

    Posted 06-05-2025 19:12

    Maragatham | 2022-11-22 06:08:08 UTC | #1

    Hi Team,

    We are sending sms to customer with a hyperlink "https://..." using Agentless SMS API from architect. However few customers are getting the link as http instead https to his/her mobile. We verified the SMS interaction it shows as https.

    Any idea on the issue and resolution for this.


    Jerome.Saint-Marc | 2022-11-22 11:24:35 UTC | #2

    Hello,

    I would suggest to open a case with Genesys Cloud Customer Care to troubleshoot further. We cannot investigate org specific data via the forum.

    Regards,


    system | 2022-12-23 11:25:04 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17311