Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

I have a (remote) user with a remote station (mobile). How can I set his state to 'Available' and that he stays in this status. Now users see him as offline and think they can't call him. He is not using his account in PureCloud.

Rogier Bosch

Rogier Bosch11-17-2017 13:26

Gavin Waggoner

Gavin Waggoner11-17-2017 20:37

Use the PureCloud Mobile Client?
  Thread closed by the administrator, not accepting new replies.

  • 1.  I have a (remote) user with a remote station (mobile). How can I set his state to 'Available' and that he stays in this status. Now users see him as offline and think they can't call him. He is not using his account in PureCloud.

    Posted 11-17-2017 13:26
    No replies, thread closed.


  • 2.  RE: I have a (remote) user with a remote station (mobile). How can I set his state to 'Available' and that he stays in this status. Now users see him as offline and think they can't call him. He is not using his account in PureCloud.

    Posted 11-17-2017 20:37
    No replies, thread closed.

    Use the PureCloud Mobile Client?



Related Content