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  • 1.  I want to change the layout, such as making the Genesys Cloud WebRTC display smaller

    Posted 11 days ago

    I want to change the layout of the Genesys Cloud WebRTC app, such as making it smaller, but I don't know how.

    Do I need to create it using the Genesys Cloud Embeddable Framework to change the layout?


    #Telephony

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    Koji Hoshi
    -
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  • 2.  RE: I want to change the layout, such as making the Genesys Cloud WebRTC display smaller
    Best Answer

    Posted 11 days ago

    Hi Koji

    From my understanding it's not possible to make these type of changes in the Genesys cloud app.  I would recommend looking into the Embeddable Framework option - https://help.genesys.cloud/articles/genesys-cloud-embeddable-framework-deployment-options/.

    Regards



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    Stephan Taljaard
    EMBEDIT s.r.o
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    Original Message


  • 3.  RE: I want to change the layout, such as making the Genesys Cloud WebRTC display smaller

    Posted 10 days ago

    Hi Stephan.

    Thanks for your reply. 

    I'll take a look at the Embeddable Framework option.

    Best regards,



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    Koji Hoshi
    -
    ------------------------------

    Original Message


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