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Identifying the policy affecting conversation recording

  • 1.  Identifying the policy affecting conversation recording

    Posted 06-05-2025 19:07

    Henry.Zambrano | 2021-05-03 23:21:58 UTC | #1

    Hi, is there a way to identify what recording policy in specific (or policies) finally affected a conversation either for deleting or retaining its recording?

    When there are many quality policies in place with many matching criteria is hard to pinpoint what policy was finally triggered in order to retain or delete a conversation recording.

    Thanks.


    system | 2021-06-02 23:21:59 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10804