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  • 1.  Im trying see on the dashboard flows in realtime we have flows specific to language skills.

    Posted 06-17-2019 18:44
    No replies, thread closed.
    I want to see flow activity in real time -  when routing we have language specific DNIS that our customers call - and they are directed to the appropriate flow.

    is there anyway to see realtime flow activity
    #PlatformAdministration

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    Stephen Ward
    Calibrus
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  • 2.  RE: Im trying see on the dashboard flows in realtime we have flows specific to language skills.

    Posted 06-18-2019 13:59
    No replies, thread closed.

    From @Darlene Oordt:

     

    -- Thanks for your request. We are working on adding the Flow Metrics to the Performance Dashboards and this effort is currently in development. In the meantime, you can access the real-time flow metrics via the API as well.

     

    Respectfully,

     

    George F. Ganahl

    Principal Technology Consultant

    image001.jpg@01D424F8.20182690

     

    Tel: +1 317.715.8612

    M +1 317.941.0766

    george.ganahl@genesys.com

    @georgeganahl

    image001.jpg@01D424F8.20182690

    image002.jpg@01D424F8.20182690

    image003.jpg@01D424F8.20182690image004.jpg@01D424F8.20182690image005.jpg@01D424F8.20182690image006.jpg@01D424F8.20182690image007.jpg@01D424F8.20182690image008.jpg@01D424F8.20182690

     




    Original Message


  • 3.  RE: Im trying see on the dashboard flows in realtime we have flows specific to language skills.

    Posted 06-18-2019 15:29
    No replies, thread closed.

    For real-time statistics you want

     

    /api/v2/analytics/flows/observations/query

     




    Original Message


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