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  • 1.  Inactive user loses role

    Posted 05-07-2024 08:12
    No replies, thread closed.

    Recently when we place a user in "inactive" mode (leave of absence, etc.) their roles and permissions are deleted. Even the default roles disappear.

    When we set to "active" we have to re-apply them.

    Is there a change we missed or is this a glitch in the system?


    #SystemAdministration

    ------------------------------
    Michael Schimento
    Zenith Insurance Company
    ------------------------------


  • 2.  RE: Inactive user loses role
    Best Answer

    Posted 05-08-2024 15:34
    No replies, thread closed.

    Hi Michael! You question received an answer on the newest Q&A show at the 9:52 mark. Hope this helps you!



    ------------------------------
    Nicole Milliken
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Inactive user loses role

    Posted 05-09-2024 08:51
    No replies, thread closed.

    I reviewed, Thank you

     

     

    Thank you, Mike

     

     

    Mike Schimento
    Telecommunications Specialist III
    Zenith Insurance Company

    1390 Main Street

    Sarasota, FL  34236
    Office Phone:  941.906.5955

    Fax Number:   941.906.4347

    E-mail:   mschimento@thezenith.com

    TheZenith.com

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