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Inconsistent Results from DNC List Import Status Endpoint

  • 1.  Inconsistent Results from DNC List Import Status Endpoint

    Posted 06-05-2025 18:33

    mobencm | 2025-01-13 07:24:52 UTC | #1

    I'm experiencing inconsistent behavior when checking the status of DNC list imports using the /api/v2/outbound/dnclists/{id}/importstatus endpoint.

    Issue Description:

    • When uploading a new DNC list and checking the import status immediately after, the endpoint sometimes returns information about a previous upload instead of the current one
    • Testing in Postman shows that the same endpoint occasionally returns the correct (latest) upload status but then reverts to showing an older upload's status in subsequent calls
    • This behavior makes it difficult to reliably monitor the progress of a specific DNC list upload

    Example Scenario:

    1. Upload DNC list A at time T1
    2. Check status - shows correct status for upload A
    3. Upload DNC list B at time T2
    4. Check status - sometimes shows status of upload A instead of B
    5. Multiple subsequent status checks continue to show upload A's status intermittently

    Has anyone else encountered this behavior? Is there a recommended way to ensure we're getting the status of the most recent upload operation?

    API Details:

    • Endpoint: GET /api/v2/outbound/dnclists/{id}/importstatus
    • Region: cac1.pure.cloud
    • All requests include valid authentication tokens

    Any guidance or best practices for handling this scenario would be greatly appreciated.


    system | 2025-02-12 07:24:54 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 31165