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Information about new version / update not available for all users

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  • 1.  Information about new version / update not available for all users

    Posted 06-01-2021 02:09
    No replies, thread closed.
    Few users receive a release note when an update of the software is available.
    However, not all users receive this information. They registry fix is already checked as per the resource centre.

    Do we know if we have any solution for this. The users need to get the notification of the software update but they are unable to get one.
    #Omni-ChannelDesktop/UserInterface

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    Debapriya Bhattacharjee
    Cognizant Technology Solutions
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  • 2.  RE: Information about new version / update not available for all users

    Posted 06-01-2021 20:50
    No replies, thread closed.
    There is no permission, but I have found a couple of times when the pop-up blocker does not allow some of them and also Edge has hiccups sometimes displaying too many or not at all.  Haven't tracked that down, but probably do to some plugins I have.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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