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  • 1.  Ingest external events through APIs for External Contacts

    Posted yesterday

    There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?


    #Roadmap/NewFeatures

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    Armands Bunkovskis
    Adventus Solutions Sia
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  • 2.  RE: Ingest external events through APIs for External Contacts

    Posted 23 hours ago

    Hi Armands,

    I have reached out to see if we can get any additional information on this feature added to the Release Notes and clarification on the how to use and APIs etc



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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