There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?

Hi Armands,

I have reached out to see if we can get any additional information on this feature added to the Release Notes and clarification on the how to use and APIs etc

There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?

Hi Armands,

I apologize - we had some delay with our documentation for this particular feature.  However, everything should be live now.

Please see this page: https://developer.genesys.cloud/commdigital/journey/external_events for an overview of how to set-up your inbound event data flow and start to send events.  It will walk you through the experience and what is required at this stage of our development (we have much more to come).

Additionally, we have this page: https://developer.genesys.cloud/commdigital/journey/external_events_schema_creation_and_update_rules that highlights the rules and how to create schema to send your data to Genesys Cloud.  In there, we describe the data types allowed at this stage and the rules for schema evolution.

And, lastly, if it isn't too much to ask, would appreciate your feedback on this material to see if it helps you navigate this exciting new feature and if it doesn't or falls short, where we could improve it.  

Thank you for bringing this issue up.

Hi Armands,

I have reached out to see if we can get any additional information on this feature added to the Release Notes and clarification on the how to use and APIs etc

There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?

Hi!

In which UI/apps/API can we see ingested custom events?

Hi Armands,

I apologize - we had some delay with our documentation for this particular feature.  However, everything should be live now.

Please see this page: https://developer.genesys.cloud/commdigital/journey/external_events for an overview of how to set-up your inbound event data flow and start to send events.  It will walk you through the experience and what is required at this stage of our development (we have much more to come).

Additionally, we have this page: https://developer.genesys.cloud/commdigital/journey/external_events_schema_creation_and_update_rules that highlights the rules and how to create schema to send your data to Genesys Cloud.  In there, we describe the data types allowed at this stage and the rules for schema evolution.

And, lastly, if it isn't too much to ask, would appreciate your feedback on this material to see if it helps you navigate this exciting new feature and if it doesn't or falls short, where we could improve it.  

Thank you for bringing this issue up.

Hi Armands,

I have reached out to see if we can get any additional information on this feature added to the Release Notes and clarification on the how to use and APIs etc

There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?

Hi!

In which UI/apps/API can we see ingested custom events?

Hi Armands,

I apologize - we had some delay with our documentation for this particular feature.  However, everything should be live now.

Please see this page: https://developer.genesys.cloud/commdigital/journey/external_events for an overview of how to set-up your inbound event data flow and start to send events.  It will walk you through the experience and what is required at this stage of our development (we have much more to come).

Additionally, we have this page: https://developer.genesys.cloud/commdigital/journey/external_events_schema_creation_and_update_rules that highlights the rules and how to create schema to send your data to Genesys Cloud.  In there, we describe the data types allowed at this stage and the rules for schema evolution.

And, lastly, if it isn't too much to ask, would appreciate your feedback on this material to see if it helps you navigate this exciting new feature and if it doesn't or falls short, where we could improve it.  

Thank you for bringing this issue up.

Hi Armands,

I have reached out to see if we can get any additional information on this feature added to the Release Notes and clarification on the how to use and APIs etc

There is this new feature in latest release notes, however there is no word how to use it, which APIs are involved etc. Any information/link available?