Hi Anders
I'm going though my searches and now I am unable to find this information.
Even had a look on the resource center but nothing - https://help.genesys.cloud/articles/faqs-insights-for-ios/
What does not work? Are you getting any specific error?
Regards
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Stephan Taljaard
EMBEDIT s.r.o
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Original Message:
Sent: 03-31-2026 06:46
From: Anders Stjernholm
Subject: Insights app on iOS
Hi
Thank you for that
Where is the documentation, you have found this in?
I have tried to add it to Intune, but it still doesn't work
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Anders Stjernholm
Systemadministrator
Original Message:
Sent: 03-30-2026 04:10
From: Stephan Taljaard
Subject: Insights app on iOS
Hi Anders
This is what I found in the documentation, not sure if it is what you require.
URL scheme: purecloud-insights://
App store ID: 6448761253
Bundle ID: com.genesys.insights
https://apps.apple.com/us/app/genesys-cloud-insights/id6448761253
Regards
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Stephan Taljaard
EMBEDIT s.r.o
Original Message:
Sent: 03-30-2026 03:04
From: Anders Stjernholm
Subject: Insights app on iOS
Hi
I am about to test Genesys Cloud insights app for mobile phones. We have intine as MDM and both Android and Apple phone. I got the app to work on Android, but can't get it to work on iOS. I need the URL scheme for the app to exempt in Intune. Or I need the IPA of the app package, that I can't find either
Does anyone got this to work and have this information?
#Other
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Anders Stjernholm
Systemadministrator
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