Deepak | 2020-07-27 09:27:13 UTC | #1
Team,
"From" column is empty in the interaction view for chat. For email we are able to see the actual email set, but for chat its empty. We are passing the email in the email field when initiating the chat. Anyone know why its not showing ?
Regards Deepak
tim.smith | 2020-07-29 15:26:46 UTC | #2
For issues with the base product and UI, please open a case with Genesys Cloud Care or post on the Genesys Cloud Community Forum.
system | 2020-08-28 15:33:12 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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