Genesys Cloud - UI New Features

Looking at the next week's release, there are some UI changes coming. I could not find any screenshot, idea or update from Genesys team. Does anyone know what specifically is changing in terms of visual components on Interaction details page?

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Darshan
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Thanks for sharing, this is the first time I've heard of a change to the interactions details page.

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Melissa Callender
Senior Operations Specialist
Ontario Teachers Pension Plan
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Thanks for raising this!

It would be great to hear from Genesys colleagues what should we expect in the change. Especially now that it is being released on the week as New Navigation UI. 

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Ekaterina (Kate) Kononova
Product Development | Data, Analytics & Quality Management
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