Thanks for the response! Does it retain that if you expand it? I'll have to re-test it.
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Carron Klassen
Concentrix Solutions Corporation
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Original Message:
Sent: 10-24-2023 21:58
From: Anton Vroon
Subject: Interaction Details screen when call is delivered
Expand the interaction screen, so it takes up the entire Genesys UI. Then use the three dots tweak to preference.
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Anton Vroon
Original Message:
Sent: 10-24-2023 20:30
From: Carron Klassen
Subject: Interaction Details screen when call is delivered
Our agents need to have two browsers side by side, forcing them to use Genesys Cloud in a shrunken way. No matter which choice we use for the window placement, it stays squished. They need these details to be up and front. Does anyone have any browser tips or tricks? Clicking the 3 dot to move the window options around doesn't make a difference. Thanks!
#PlatformAdministration
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Carron Klassen
Concentrix Solutions Corporation
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