There was an outbound dialing outage for some orgs in the Australia region earlier today. You should probably open a case, though I wouldn't expect it to be manifesting in the US region.
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George Ganahl GCP (PureCloud) ICCE
Principal Technology Consultant
Genesys
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Original Message:
Sent: 12-19-2019 17:22
From: Bessy Medina
Subject: Interactions Dropping
Any other Orgs experiencing dropped interactions and error messages when attempting outbound calls?
#Routing(ACD/IVR)
#Telephony
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Bessy Medina
Akyta, Inc.
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