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  • 1.  Interactions Dropping

    Posted 12-19-2019 17:22
    No replies, thread closed.
    Any other Orgs experiencing dropped interactions and error messages when attempting outbound calls? 

    #Routing(ACD/IVR)
    #Telephony

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    Bessy Medina
    Akyta, Inc.
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  • 2.  RE: Interactions Dropping

    Posted 12-19-2019 17:27
    No replies, thread closed.
    There was an outbound dialing outage for some orgs in the Australia region earlier today. You should probably open a case, though I wouldn't expect it to be manifesting in the US region.

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    George Ganahl GCP (PureCloud) ICCE
    Principal Technology Consultant
    Genesys
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