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  • 1.  Interconnection Edge & SBC

    Posted 04-01-2019 07:57
    No replies, thread closed.
    Hello,

    I would like to know how I could interconnect The PureCloud Edge standard V3 to SBC ?

    Knowing that the Edge V3 has 1 WAN port and 3 LAN ports, Should I use this configuration : 
    - WAN port ---> SBC ?
    - LAN port ---> Local network of the company ?  

    Same question for The PureCloud Edge Mini :
    - LAN1 port ---> SBC ?
    - LAN2 port ---> Local Network ?


    Appreciate your help,

    Yours,
    #Implementation

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------


  • 2.  RE: Interconnection Edge & SBC

    Posted 04-01-2019 09:06
    No replies, thread closed.
    Hello @George Ganahl, Could you shed some light on this please ? ​

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    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------



  • 3.  RE: Interconnection Edge & SBC

    Posted 09-04-2019 01:20
    No replies, thread closed.
    Did you get an answer to this somewhere?

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    Vaun McCarthy
    Dimension Data New Zealand Ltd.
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  • 4.  RE: Interconnection Edge & SBC

    Posted 09-04-2019 05:47
    No replies, thread closed.
    @Vaun McCarthy

    You need to set up an external trunk between your Edge and your SBC.

    For more information about this topic : https://help.mypurecloud.com/articles/about-trunks/

    Regards,​

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------