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  • 1.  Interface change

    Posted 8 hours ago

    Hello,

    Today the interface where users can change their status was updated. Is it possible to switch back to the previous version?


    #Omni-ChannelDesktop/UserInterface

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    Beka
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  • 2.  RE: Interface change

    Posted 2 hours ago

    Hello Beka,

    I don't believe there is a way to revert back to the old UI.  What issue are you experiencing?



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    Sam Jillard
    Online Community Manager/Moderator
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  • 3.  RE: Interface change

    Posted an hour ago

    Thank you Samuel, we are not experiencing any issues, the users don't like this interface.



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    Beka
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  • 4.  RE: Interface change

    Posted an hour ago

    Change is always interesting, but the new Genesys Cloud navigation incorporates the latest design elements and enhanced accessibility features: Release Notes



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    Sam Jillard
    Online Community Manager/Moderator
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