Welcome Community

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hello Francis, 

Welcome to the community! If you have any questions about Genesys AI driven functions we would love to have you ask them in Genesys Cloud - Main. 

Cheers, 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi Francis,

Welcome!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

hi @Francis Guo, welcome!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi @Francis Guo, welcome!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hello Francis Guo

Very welcome to our community! 😀

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Bem vindo! 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Glad to see you here, Francis! I remember you from one of trainings! Welcome to the Genesys Community!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi @Francis Guo,

Welcome!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi Francis, welcome to the community!!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi Francis,

Welcome to the community!

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Letícia Roque

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Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo 

Hi, Welcome!

Hi everyone, I'm Francis Guo.

I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

I'm particularly interested in Genesys Cloud AI driven functions.

Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

Looking forward to learning from this community.

Francis Guo