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  • 1.  Introducing myself

    Posted 3 hours ago

    Hi everyone, I'm Francis Guo.

    I'm the Senior Solutions Developer at City of Buffalo, NY, USA.  I've been using Genesys for over 8 years and I got all Genesys Certificates.

    I'm particularly interested in Genesys Cloud AI driven functions.

    Keen to connect with others experimenting in this space especially to any questions related to certificate exams.

    Looking forward to learning from this community.

    Francis Guo 



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    Francis Guo
    NA
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  • 2.  RE: Introducing myself

    Posted 3 hours ago

    Hello Francis, 

    Welcome to the community! If you have any questions about Genesys AI driven functions we would love to have you ask them in Genesys Cloud - Main. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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    Original Message


  • 3.  RE: Introducing myself

    Posted 3 hours ago

    Hi Francis,

    Welcome!



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    Elisson Fernandes
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    Original Message


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