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Is anyone serving GENESYS Cloud via VDI? Did you get screen recording working? Hints?

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  • 1.  Is anyone serving GENESYS Cloud via VDI? Did you get screen recording working? Hints?

    Posted 08-20-2021 17:09
    No replies, thread closed.
    GENESYS Documentation states we are pretty much on our own to get the proper configuration for it to work. What worked for you?
    #Ask Me Anything (AMA)
    #Implementation
    #Omni-ChannelDesktop/UserInterface
    #PlatformAdministration
    #SystemAdministration
    #Unsure/Other

    ------------------------------
    RIchard Surroz
    GCI Communication Corp.
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